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Forum Discussion

AnnGordon's avatar
AnnGordon
Explorer | Level 4
2 years ago

Dropbox is full but I have no files

Hi,   I was told my Dropbox was full so I deleted everything I don't need. I have checked the size of what I have left and it totals less than 3MB. Am I missing something?   Thanks, Ann   ...
Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi AnnGordon, thanks for bringing this to our attention.

     

    Could you try checking your backups page to see if you have any currently active?

     

    This will help me to assist further!

AnnGordon's avatar
AnnGordon
Explorer | Level 4

Thanks - I think that has fixed the problem 😁

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Glad to hear it, enjoy the rest of your week!

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