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Bob2025's avatar
Bob2025
New member | Level 1
2 months ago
Solved

Dropbox saying it's full, when it's completely empty

Hi Dropbox Community, Looking help. I read several post, and tried several things found on this post but my problem is still there. I’m encountering an issue with my storage space. I have a FREE acc...
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Dropbox Spaces
Quota
Storage space
  • Rich's avatar
    Rich
    2 months ago
    Bob2025 wrote:

    I’ve deleted several files from my Dropbox several months ago, but my available storage space hasn’t updated.

    Have you checked your Backups page? Also, take a screenshot of your usage as shown on your Plan page and post it here. It should look like this:

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Bob2025 wrote:

I’ve deleted several files from my Dropbox several months ago, but my available storage space hasn’t updated.

Have you checked your Backups page? Also, take a screenshot of your usage as shown on your Plan page and post it here. It should look like this:

 

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