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Forum Discussion

RayhanHosain's avatar
RayhanHosain
Explorer | Level 4
3 years ago

Dropbox says I am running out of space, however I deleted everything and the issue remains

I am a free user. According to dropbox, I have used more than 2 gb. But I have moved all the files on dropbox to another folder and i could see that the total size of the files is only 132 mb. And al...
Dropbox Basic
Storage space
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to jump in here, RayhanHosain!

     

    Do you perhaps have any computers backed up to Dropbox? You can check your backups tab to find out.

     

    Can you please send us a screenshot of what you see on this page?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
Ignacio Cordero wrote:

I I deleted all the files from my dropbox and it still appears that I am taking up a large part of the space that I have in my limit. What should I do?

Have you checked your Backups page?

Ignacio Cordero's avatar
Ignacio Cordero
New member | Level 2
3 years ago

Ah ha...
I didn't understand the backup operation.  I misunderstood that my dropbox files would be backed up to an external drive I have and not that my external drive would be backed up to my dropbox space.
Thank you!

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