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RayhanHosain's avatar
RayhanHosain
Explorer | Level 4
3 years ago

Dropbox says I am running out of space, however I deleted everything and the issue remains

I am a free user. According to dropbox, I have used more than 2 gb. But I have moved all the files on dropbox to another folder and i could see that the total size of the files is only 132 mb. And al...
Dropbox Basic
Storage space
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to jump in here, RayhanHosain!

     

    Do you perhaps have any computers backed up to Dropbox? You can check your backups tab to find out.

     

    Can you please send us a screenshot of what you see on this page?

b0987183520's avatar
b0987183520
New member | Level 2

Dear All:

I have 7.75G dropbox space, and I have deleted all my files and shares.

But why the Dropbox web site still show that I havd used the starge about 5.04GB?

(But I have already deleted all my files)

So my question is how can I get my 5.04GB ? or where is the files of 5.04GB? or who can I clean all storge (like Format)?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
b0987183520 wrote:

But why the Dropbox web site still show that I havd used the starge about 5.04GB?

Check your Backups page.

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