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Harold W.3's avatar
Harold W.3
New member | Level 1
10 years ago

Dropbox Says It's "Out Of Space"

...but it's not! It says I'm only using 41.3% of 7.0 GB! Why is this happening and how can I fix it?
FAQ
Storage space
  • Rich's avatar
    Rich
    9 years ago

    Is this message in an email? If so it could be fake. Forward it to abuse@dropbox.com.

    If the message is coming from the Dropbox client or webpage, then you must be over your limit. You can see how much space you have and how much is in use on your Account page. Note that Basic accounts get 2GB to start, not 5GB.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 years ago

Vivek - the reason is Space race expired. So your quota was, rightly, reduced.

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