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Forum Discussion
Dropbox writes me "out of space" but it's not true!!
Hello everyone!
Suddenly Dropbox wrote to me that my space is full, I checked the folder on my desktop and it only contains 1.88 gigs, not 2! Checking on Dropbox online, I saw that it indicates that I occupy 6 GB out of 2, but I have only inserted files for 1.88 gigabytes! Where are these other files? On the status it tells me that 4 gig files (that were on the desktop) have been uploaded , but they are not inside the Dropbox folder. I also checked on shared files and there is nothing! I can't upload anything anymore!
Can anyone help me? Thank you!
Suddenly Dropbox wrote to me that my space is full, I checked the folder on my desktop and it only contains 1.88 gigs, not 2! Checking on Dropbox online, I saw that it indicates that I occupy 6 GB out of 2, but I have only inserted files for 1.88 gigabytes! Where are these other files? On the status it tells me that 4 gig files (that were on the desktop) have been uploaded , but they are not inside the Dropbox folder. I also checked on shared files and there is nothing! I can't upload anything anymore!
Can anyone help me? Thank you!
Hey Nick76, thanks for taking the time to write to our Community.
Could you take a look at your backups page, to see if there are any backups taking up your space?
Let me know what you find.
- Hannah
Dropbox Staff
Hey Nick76, thanks for taking the time to write to our Community.
Could you take a look at your backups page, to see if there are any backups taking up your space?
Let me know what you find.
I have the eact same problem but my available space occupied even less. I have tried repeatedly nto notify Dropbox but bthe bot cannot even comprehend my problem. I only add photos, it is a private account and I do not share anything. I have screennshots to show but I imagine it would not help since there are others with the same problem and nobody seems to be getting any response
I actually do not need anu mpre spacw and I do not need an u[grade
- Not sure
