Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!
Forum Discussion
mattritzman
3 months agoNew member | Level 1
Dropbox storage reduced from 17 GB
As an early adopter and through referrals and other promotions, I had 17 GB of storage. This morning I received a notification that I exceeded my 2GB storage allotment. It looks like I may have mo...
mattritzman
3 months agoNew member | Level 1
The notification is coming from the web.
My quota is showing 6.75.
- Walter3 months ago
Dropbox Staff
Thanks for the screenshot mattritzman - much appreciated.
Is it possible that you had redeemed a promotion in the past, that granted you an extra 10 GB of space on your account that might have expired now?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!