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Forum Discussion

mattritzman's avatar
mattritzman
New member | Level 1
18 days ago

Dropbox storage reduced from 17 GB

As an early adopter and through referrals and other promotions, I had 17 GB of storage.  This morning I received a notification that I exceeded my 2GB storage allotment.   It looks like I may have mo...
Quota
Referrals
Storage space
mattritzman's avatar
mattritzman
New member | Level 1
18 days ago

I think it is highly unlikely.  What sort of promotion would that have been?  I've had this space in my account for many years.

Are you able to determine what triggered the quota decrease on your side? 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    18 days ago

    Hi mattritzman, are you able to see all your earned quota on this page, including any previous promotions you added?

     

    Could you attach a screenshot showing the message you saw on the events page about your quota being reduced?

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