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Forum Discussion

Dennis_Zuiderlicht's avatar
Dennis_Zuiderlicht
Helpful | Level 6
2 years ago

Dropbox uses a ton of hard drive space despite most files being online only

So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it'...
Desktop
Mac
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Is it possible that the hidden Dropbox cache folder is taking up space on your machine?

     

    Try deleting the folder using these steps to see if this helps.

pf1624's avatar
pf1624
New member | Level 2
2 years ago
This morning I found Dropbox occupying 120GB from new cache files. Sadly, removing them did not release any disk space. I sincerely hope the officials investigate into this issue as soon as possible.
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi pf1624, welcome to our Community!

     

    It sounds like you're facing something similar to the OP of this thread, am I right? 

     

    What is the OS you're using, along with the Dropbox version there? Also, when did you start encountering this issue? Did you recently delete/upload a large number of files to your Dropbox account perhaps?

     

    Keep me posted!

    • John1957's avatar
      John1957
      Explorer | Level 3
      11 months ago

      I have the same issue.  Everything is set to online only, but the more I move to dropbox, the less space I have on my C drive.  What is the answer to this issue or do I just move over to Microsoft OneDrive?

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        11 months ago

        Hey John1957, thanks for bringing this to our attention.

         

        Is the Dropbox application running on your computer?

         

        If so, what's the sync status and version, as seen when you hover over the Dropbox icon in your system tray?

         

        Can you also check that the Dropbox system extension setting is enabled on this page?

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