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Angela I.2's avatar
Angela I.2
New member | Level 1
9 years ago

files from unsynced folders still appear on my hard drive

I have a business account and share folders with colleagues that are full of many large documents. To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do th...
Storage space
jpallot's avatar
jpallot
New member | Level 2
8 years ago

Hi did you ever get an answer to this issue? I have the exact same problem and it's driving me crazy! Thanks

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Hey 
jpallot, sorry to get back to you in delay. Are you still experiencing this issue? 
 
In order to make sure I'm sending over the most appropriate info, could you share some more details regarding the case in your next reply, so as to make sure to follow-up with you as closely as possible (eg. Had you previously Selectively synced the folder/ folders you're seeing on your desktop? Were these folders shared?)? Also, do you see duplicates of the folders on your account online? Also, if there's any piece of information that'd help me determine the case, please let me know here. 
 
Thank you in advance & I'll be awaiting to hear back from you! 
  • Jadams's avatar
    Jadams
    Explorer | Level 4
    8 years ago

    Hi, I'm having the same issue it seems. My macbook's HD is full with audio and photos which can only be those on my DB. I unsynced folders in my dropbox account (a long time ago), but see that I can still access these through 'all my files' while I'm offline. I've read a post to do with deleting cache, but can't seem to locate that folder.

    Would appreciate some advice on this. 

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