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Forum Discussion
Getting box is full message when only 1 GB of 2 GB used.
No desire or need to upgrade, as I only used 50% of my space, and I have removed many folders today. No change when I try to upload. Help!
Have you accidentally set up Backups?
Nancy
Dropbox Staff
Dropbox StaffHey Baja David, I’m sorry to hear the issue persists.
Can you please go to this page, and send me a screenshot of what you see?
Would be happy to, but I don't see an option on that page to attach a screenshot or to whom it goes.
Thank you for the offer. PS couldn't I attach it here?
- Rich
Super User II
Baja David wrote:
... couldn't I attach it here?
That is what Nancy intended. Go to that page, take a screenshot of it, then post it here.
Many thanks for your efforts to help... I had already deleted more of my files, in frustration, and the person sending me the folder of PDFs that wouldn't load onto Dropbox, changed them into a zip folder... plus other things.
IF I see that pop up message again, I will keep a screenshot and show you.
If the original PDF folder was too big (like over my available space or over 2 gb, if my space was empty), the better message would be to tell me what I am tring to put in Dropbox is too large for my available space, instead of saying I was out of space BEFORE downloading it... right?
Again, thank for your offers of help... I may need you guys again!
