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Forum Discussion

1839744's avatar
1839744
Explorer | Level 3
6 months ago

Hard drive full of system data on macOS, how can I change it?

Dropbox eats up computer memory in the form of system data, although all folders are not set to "offline available", but can only be viewed online. How do I fix the problem? The computer has 500 GB...
Desktop
Mac
Storage space
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi 1839744, thanks for bringing this to our attention.

 

Could you confirm the exact version of the Dropbox desktop application and Mac OS that you're running?

 

Have you already tried rebooting the machine entirely?

 

This will help me to assist further!

1839744's avatar
1839744
Explorer | Level 3
6 months ago

Hello, thank you for your reply. I use MacOS 14.5 and Dropbox was installed 21. Februar 2023, but and the version number is 199.4.6287

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Thanks, 1839744, can you confirm that you've rebooted your computer, like Jay suggested, to see if that helps?

    • 1839744's avatar
      1839744
      Explorer | Level 3
      6 months ago

      Yes, I rebooted the computer several times, and unfortunately I have this problems since a week!

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