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Forum Discussion

Andrea M.4's avatar
Andrea M.4
New member | Level 1
9 years ago

How can I remove my credit card's information?

I would like to permanently remove data of my credit card from my account without specifying another payment method. How can I do it? Thanks.
Account Settings
Security
Storage space
Lee A.1's avatar
Lee A.1
New member | Level 1
9 years ago

Talking with the staff is the only option. by Tom H.

I have tried talking, it seems they cannot remove the credit card details, or maybe i am not persistent enough.

 

Well, for the benefit for people with the same problem, where we do not want automatic renewal at the end of the subscription, yet are unable to remove our credit card details. Many of us are uncomfortable with credit card details being stored in a service we no longer need, due to security risk, accidental bill charges etc.

 

Just wondering are there any external channels for feedback(complain?) against this practice.

 

 

 

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