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Forum Discussion
Zed
Dropbox Staff
Dropbox StaffHow to get more Dropbox storage space for free
Hello everyone!
I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.
From your Account Settings page you see all you...
The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.
The only way to know the actual cause is to contact Support.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
Not knowing the limit of 15 only for referrals I invited many whom I actually didnot want and in the process it attained the limit and the referrals never matured. Thus I missed the real people whom I could have invited. How to cancell the non responsive referrals to free the limit.
Mark
Super User II
Super User IIYou cant cancel referrals that have been sent out.
Note that they will simply sit on your account until the maximum limit for referrals has been reached. That limit is 32 (32 referrals at 500mb each).
It doesnt matter if they are the first 10 you sent or the last 10. You will get referral space once they install on a unique computer. Mobile devices do not count.
Also, please note that if people complain you've spammed them you risk losing ALL referral space so please be cautious of how many you send out and to whom.
