You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Zed
8 years agoDropbox Staff
How to get more Dropbox storage space for free
Hello everyone!
I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.
From your Account Settings page you see all you...
- 8 years ago
The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.
The only way to know the actual cause is to contact Support.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
pcmdnh
8 years agoNew member | Level 2
Where can I see when and which space expires? I knoiw how to view https://www.dropbox.com/account/personal but it does not show expire just earned
- Zed8 years agoDropbox Staff
Hey pcmdnh,
You can check your quota, including the status of and space earned from promotions and referrals, by logging into the following page and clicking 'View all space earned'.
You can also reach out to our support team for further clarifications regarding when your promotional space expires and they'll be happy to help!
Thanks!
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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