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Forum Discussion

Zed's avatar
Zed
Icon for Dropbox Staff rankDropbox Staff
8 years ago

How to get more Dropbox storage space for free

Hello everyone!   I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox. From your Account Settings page you see all you...
FAQ
Referrals
Storage space
  • Rich's avatar
    Rich
    8 years ago

    The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.

     

    The only way to know the actual cause is to contact Support.

     

    Open your ticket here: https://www.dropbox.com/support
    Track your ticket here: https://dropbox.zendesk.com

    Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).

jpeterson6426's avatar
jpeterson6426
New member | Level 2
8 years ago

I want to share dropbox via facebook but when I try to post it says nothing was posted and asks me to close the window. I am trying to get free space but it will not allow me to do it.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago

    Hi jpeterson6426

     

    You'll need to speak to Facebook about it I'm afraid as its their site having the issue. 

     

    However, it isnt unheard of that Facebook bans, even temporarily, Dropbox links due to spamming. If you give it a few days it may work. 

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Hey jpeterson6426, 

     

    Thanks for getting in touch on the Dropbox Community about this query! 

     

    Please keep in mind that the option to get more space by connecting to Facebook is no longer available, though I've moved your thread here, since on the first page of this thread there are all available options to get some more space by connecting on social media :dart: :robot:.

     

    Happy Dropboxing ahead and a great weekend! 

     

    Cheers, 
    JaneA

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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