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Forum Discussion
I cannot find 5.6GB worth of files/folders that Dropbox says I have in my account
I have a basic dropbox with access to 4.8GB (collected through promotion over the years). Looking at all my dropbox folders and files including those shared with me, I hadrly have 2GB worth of files. But Dropbox says I used 5.6GB of 4.8GB available and forses me to upgrade. Well, I am happy to delete the couple of GB to keep my basic account, but I cannot find those 5.6GB. Where do I look? Are there ghost folders? I checked all, including shared... and I am clueless as to where dropbox even sees 5.6GB.... help! 😞
Found the issue, i had external drives backup turned on! cleared that and all works now:)
Found the issue, i had external drives backup turned on! cleared that and all works now:)
- Jay
Dropbox Staff
Hi @Dolphinka, thanks for contacting us.
I'm glad to hear you were able to locate what was taking up the quota on your account.
If you have any further queries, feel free to message back.
In fact, I can only see 836 MB in my dropbox folder....
