Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
i upload my work to a shared folder of sum1 elses account which has lots of storage space, it constantly tells me its full, but its my own account that is full not the shared folder of the other persons account
how can i stop this from happening as its very frustrating, drop box does seem to be getting confused as to what is full and what isn't
Hey juicyandlucy, thanks for posting here today!
Keep in mind that, when joining a shared folder, you basically add it to your Dropbox account, which is why it takes up space from it like any other personal file would. You can read more about this in this Help Center article.
Now, if you mostly need to upload content to the folder in question, the owner can send you a File Request instead, so that you don’t have to add it to your Dropbox account at all.
I hope this clarifies!
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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