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bharathpabba's avatar
bharathpabba
Explorer | Level 3
29 days ago

I claimed the Seagate promotion, but I don't see more space on my Dropbox account.

seagate claimed that it had a 6-month free trial Dropbox, so I claimed and put my credit card it doesn't work. someone please help me.  even I got notified with an email that i got 6 months free ...
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bharathpabba's avatar
bharathpabba
Explorer | Level 3

Hi Nancy  Here is the email screenshot I received to the email address I've logged in also I blurred the email address, but the email address is same as the dropbox account.

 Pls find the email attached. 

 

also on my subscriptions page I see it this way like I'll be charged 78$. 

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
29 days ago

Hi bharathpabba 

Dropbox backup is a different product to sync. What you are seeing in that quota field refers to Dropbox syncing. Backup is totally separate at www.dropbox.com/backup. 

 

The Backup plan does not increase your quota at all. 

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