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Forum Discussion

ACMerrill's avatar
ACMerrill
New member | Level 1
7 days ago

I have no files in my Dropbox account but it says I'm out of space

I have no files at all in Dropbox but am being told that my storage is full.  This is a screenshot of my account. What is the problem and how do I fix it?

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey ACMerrill, thanks for reaching out to us.

    Can you show us where you see that you're out of space?

    If you could send us a screenshot of the message/notification, it would be really helpful.

    Thanks in advance.

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