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Forum Discussion

Andrey Triguba's avatar
Andrey Triguba
New member | Level 2
3 years ago

More space for free for Ukraine citizen

I'm from Ukraine. My country is under war. Can you give me more space for free for one or few years? My account is registered to:  [removed per the Community's Guidelines]
Quota
Storage space
Dizabanik 's avatar
Dizabanik
New member | Level 2
Hello! I'm from Ukraine and I need to store my files in a cloud, because I am driving from city to city with old laptop. Can you give me paid plan for some time, please?🙏
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Hi Andrey Triguba, @Dizabanik, would it be possible to contact you at the email associated with your forum profile regarding this matter?
  • Bohdan3's avatar
    Bohdan3
    Explorer | Level 4
    3 years ago
    Hi, I am from Ukraine! Is it possible to get free spaces? Best Regards.
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi Bohdan3, I hope you're doing well!

       

      I'd be happy to look into this for you. Would it be okay for me to reach out via email, in order for us to have a closer look? 

       

      Let me know.

      • Bohdan3's avatar
        Bohdan3
        Explorer | Level 4
        3 years ago
        Hello @Megan! Of course, I would like to discuss it. Thank you!
  • AyanScrat's avatar
    AyanScrat
    Explorer | Level 4
    3 years ago

    Hi!

     

    I received an email from Dropbox stating my subscription was free of charge for six months since we are in Ukraine, but yesterday I was asked to pay the bill, and since we can't absolutely spend money for it, we have nothing at the moment, we were downgraded and have issues now. 

    Could you see this situation, please? 

    Thanks.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi AyanScrat, welcome to our Community! 

       

      I just sent you an email, and I'd be happy to see you there, in order for us to have a closer look. 

       

      Cheers! 

      • AyanScrat's avatar
        AyanScrat
        Explorer | Level 4
        3 years ago
        Thanks. I received the email and replied.
        Kindly.
  • Dizabanik 's avatar
    Dizabanik
    New member | Level 2
    3 years ago
    Hi @Jay! If course it is possible to email me, thanks you for your reply)
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Not a problem, @Dizabanik, I just sent you an email, so make sure to get back to me when you get a chance. 🙂

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