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iamdissapointed's avatar
iamdissapointed
New member | Level 1
4 months ago

My Dropbox Account Disappeared! I had 5TB of files that now show as 2GB.

I need help to get my DB account back. It disappeared after being a DB customer for 10 yrs plus. I had an account with like 5TB  of files and now when I log in, it shows me as having a basic 2gb acco...
Account Access
restore
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

Seems like this is happening pretty wide spread

The number of people who actually set up a second account by accident is horrific. Like its totally and utterly bonkers! Accounts do not just 'vanish' (unless you haven't logged in for over 12 months, but, if this is the case you are warned many, many times it will be wiped).

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