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Forum Discussion
My Dropbox files take up hard drive space from my Mac device.
I have a shared storage space with colleagues at work, and the problem is that the space takes up the device’s space. I tried all the methods on the Internet to solve this problem and it did not work...
Hi Hannah,
Yes, the screenshot earlier was taken while logged in to the paid account. Usually, there should be a 'Manage hard drive space' under the preference if I'm not mistaken. But when logged into the paid account, that option disappears.
Here's the screenshot of when I right-click on files in my Dropbox folder.
My Dropbox app version is 203.4.4857 and status is 'Up to date'.
Hannah
Dropbox Staff
Dropbox StaffThanks for the screenshots and the additional info, Ashley!
Just to confirm, does the app sync fine otherwise? Meaning, if you add files to your Dropbox folder, do they sync to your account on dropbox.com, and vice versa?
- Hannah
And are both those Dropbox accounts still linked to this computer, Ashley?
Also, have you tried restarting both the computer and the Dropbox application, to see if that helps at all?
Currently, only the paid account is linked to this computer.
And yes, I have tried restarting both the computer and the app. I've also tried uninstalling and reinstalling the app.
