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Forum Discussion

Linuschibros's avatar
Linuschibros
New member | Level 2
2 months ago

My earned free space for some referrals was not credited

Hello Everyone,   I frequently invite friends and family to join Dropbox, and as a Computer expert, I personally spent time ensuring their invitations were accepted hence i accepted the invitatio...
Quota
Referrals
Storage space
  • Hannah's avatar
    Hannah
    2 months ago

    Hi there, Linuschibros, thanks for reaching out to us.

     

    Can you please let us know what the status of each referral is, when you follow these steps?

     

    Thanks in advance!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hi there, Linuschibros, thanks for reaching out to us.

 

Can you please let us know what the status of each referral is, when you follow these steps?

 

Thanks in advance!

Linuschibros's avatar
Linuschibros
New member | Level 2
2 months ago

Hello Hannah,

Thank you for your swift response. It turns out the 500MB was not credited because the email verification was unsuccessful.

I’ve since resolved the issue, and I was able to receive the referred 500MB. I will follow the same process with the remaining referrals as soon as I can reach them.

Thank you again for your support. I do appreciate 🙂

 

Kind regards,
Linus

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    No worries, Linus, glad I could help!

     

    If you need anything else, please let us know.

     

    Have a great day!

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