You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Linuschibros
3 months agoNew member | Level 2
My earned free space for some referrals was not credited
Hello Everyone,
I frequently invite friends and family to join Dropbox, and as a Computer expert, I personally spent time ensuring their invitations were accepted hence i accepted the invitatio...
- 3 months ago
Hi there, Linuschibros, thanks for reaching out to us.
Can you please let us know what the status of each referral is, when you follow these steps?
Thanks in advance!
JaneUser
New member | Level 2
I have tried and tried for an hour to hep my invitee == we have already downloaded the desktop app 4 times and had to remove, when she clicks it the only thing that comes up is the finder window, NOT ANYTHING to do with dropbox abilities. SHE DOES NOT WANT to use the APP now, ONLY the .com site, and it DID NOT SAY anywhere that an invitee needs to DOWNLOAD AN APP to qualify for the bonus.
Mark
21 days agoSuper User II
JaneUser wrote:
DID NOT SAY anywhere that an invitee needs to DOWNLOAD AN APP to qualify for the bonus.
Yes it does: https://help.dropbox.com/storage-space/how-much-free-space states:
To get started, simply invite your friends to Dropbox from the referrals page. Both you and your friend will receive bonus space if they do the following:
- Accept your invitation to sign up for an account.
- Install the Dropbox desktop app.
- Sign in from the desktop app.
- Verify their email address.
The only way to get the space is install from www.dropbox.com/downloading AND verify email as it says. If she doesn't want to do it now that's fine, when she does do it you should both get the space.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!