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theduke99's avatar
theduke99
New member | Level 2
6 months ago

My quota on my account account has been reduced, why?

I had 106.25 Gig space since the beginning since i brought several people to Dropbox. That was my bonus. Now I get a message that my Dropbox is only 6.25 Gig's and I have 12.33 Gig used.    Let m...
Quota
Referrals
Storage space
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi @theduke99, thanks for bringing this to our attention.

 

At most, if you were referring people to Dropbox, you could earn 16 GB in total, not 100 GB.

 

Is it possible that you enabled a promotional offer that came with a laptop you purchased? Are you able to see any offers on this page?

 

This will help me to assist further!

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