Forum Discussion

millypede's avatar
millypede
New member | Level 1
4 days ago

My referral space is gone and my total space got reduced

Hi Like others on here I have been using Dropbox for years, and today I noticed that my Dropbox had a little red dot stating that I had run out of storage, my storage dropped from 9.8Gb down to 2Gb...
Dropbox Basic
Referrals
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 days ago

Hey millypede, thanks for joining our Community.

Referral space is permanent and doesn't get removed, but let's see what's going on here.

Can you send us a screenshot of what you see in your plan page here?

Thanks in advance.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!