Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

AAPPP's avatar
AAPPP
New member | Level 1
2 months ago

No bonus space after successful referral

Hi Dropbox, I’ve sent an invite to a friend for a referral.  my friend subsequently installed dropbox on a desktop, logged in, and hit the button in the email she received requesting email confirma...
Referrals
Storage space
AAPPP's avatar
AAPPP
New member | Level 1
2 months ago

Thanks Mark, really appreciate your prompt response. It certainly is an active email address. There she received the verification email.
And she has used that email address to signup into dropbox. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

If, for example, she is GMail and used gmail instead of googlemail or has added punctuation in to the bit before the @ then it would be a different email to what you used. 

Either way, as I said check her space out as if she has a referral bonus she should also have 250mb free.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!