We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Sajan1
4 years agoNew member | Level 2
Regarding Referral
I have referred my 2 friend's but the referral bonus is credited only of ky 1 friend in my account but they gett the extra data from my referral
So how can i get my referral bonus
Scottysmit26 wrote:
I have a similar problem except it just says in the referral tab "waiting for install". Even though they have installed it.
Make sure they've installed the Dropbox desktop application on a unique computer. Mobile devices do not count for referrals.
- Jackpot 9997New member | Level 2
You can check if your friends have used your referral link, by clicking "Settings", which can be found on your profile logo on your top right hand corner. Then click "Refer a friend". There is a list called "From referrals" you can see if your referral has been activated.
I think that one of the reason that you did not get extra storage, but your friend did is that he/ she has activated the referral from another friend rather than you.
Hope that it may help.
- Tim-InStudio-CNew member | Level 2
To get your bonus space, I believe they must not only accept your invite, but install DropBox to one of their computers.
- giselleseowNew member | Level 2
correct
- LoonieShakerNew member | Level 2
indeed!
- My_lahbibNew member | Level 2
Yes
- diego_liNew member | Level 2
You can check if your friends have used your referral link or not; click "Settings", which can be found on your profile logo on your top right corner. Then click "Refer a friend". There is a list called "From referrals" you can see if your referral has been activated.
May be they have installed dropbox whitout using your recomendation.
Hope helping you,
diego
- Scottysmit26Helpful | Level 5
I have a similar problem except it just says in the referral tab "waiting for install". Even though they have installed it.
- RichSuper User II
Scottysmit26 wrote:
I have a similar problem except it just says in the referral tab "waiting for install". Even though they have installed it.
Make sure they've installed the Dropbox desktop application on a unique computer. Mobile devices do not count for referrals.
- Scottysmit26Helpful | Level 5Thanks that fixed it!
- iqratariqNew member | Level 2
error happens sometimes.
- Mark0072New member | Level 2
YOu must mak esure they also download the App. It is not enough to just set up an account
- yokebreakerNew member | Level 2
Maybe they got their dropbox account through another method.
- generaalkevinNew member | Level 2
yes
- VK629New member | Level 2
it's so goooooood to use the dropbox online.
I usually upload my business profile on it.
thanks for watching.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!