Forum Discussion

Explorer | Level 4

2 years ago

Solved

Only 3MB but says it's full

My dropbox has 3 .pages files (a 3MB folder) and says it's full. Any suggestions? Thanks!

Hannah
2 years ago
Hey xaviermedina787, once you've made sure that the backup feature is disabled, you can delete your backup, by following the steps here.

Dropbox Staff

2 years ago

Hi xaviermedina787, thanks for posting today!

Could you check the quota level on this page of your account and let me know what you see?

This will help me to assist further!

Explorer | Level 4

2 years ago

Thanks! Seems like all of it is being used as "backup". How can I delete that to make space? Thanks!

Hannah
Dropbox Staff
2 years ago
Hey xaviermedina787, once you've made sure that the backup feature is disabled, you can delete your backup, by following the steps here.

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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