Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Yes, replacing a file with a compressed version frees up space. When you upload a new, smaller version, Dropbox automatically recognizes it as the same file and replaces the older one. This means the old, larger file is deleted, and you gain the difference in storage space.
Things to consider before suggesting compression:
Hey DebraV, thanks for your post today!
Deleting a file from your Dropbox should free up space in your account and so should replacing a file with a smaller file.
As long as the original gets removed from the account and a smaller one is added in its place, your used space will get reduced.
I hope this helps, but let me know if you have any more questions.
Hi Hannah
If its a shared doc is there something you have to do to remove it to replace? I had a private account and when it was at its limit i had to recreate the account because even after deleting the files it made no difference to the storage size.
Hi again, Debra!
If it's a folder that someone else shared with you and you want to remove it completely, you will need to remove your own access to the folder.
This should delete it from your account and free up the space, but will not affect other members' access.
DebraV wrote:
If its a shared doc is there something you have to do to remove it to replace?
Nothing special, no. Just overwrite the existing file. Note that Hannah's advice refers to removing the entire shared folder from your account, and it doesn't sound like that's what you were asking.
I had a private account and when it was at its limit i had to recreate the account because even after deleting the files it made no difference to the storage size.
There was no need to recreate the account. There was likely another reason your account was full (a shared folder exceeding your limit, active backup feature, etc.), or Dropbox was just lagging a bit when updating your space usage. When you delete a file you free up the space that was being used by that file, and deleted files do not take up space in your account.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!