Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Yes, replacing a file with a compressed version frees up space. When you upload a new, smaller version, Dropbox automatically recognizes it as the same file and replaces the older one. This means the old, larger file is deleted, and you gain the difference in storage space.
Things to consider before suggesting compression:
Hi Hannah
If its a shared doc is there something you have to do to remove it to replace? I had a private account and when it was at its limit i had to recreate the account because even after deleting the files it made no difference to the storage size.
Hi again, Debra!
If it's a folder that someone else shared with you and you want to remove it completely, you will need to remove your own access to the folder.
This should delete it from your account and free up the space, but will not affect other members' access.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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