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Forum Discussion

mainyl's avatar
mainyl
New member | Level 2
3 months ago

I keep getting emails that my Dropbox is full even though it's empty

I keep getting these emails that say "you’ve reached your storage limit" and "Your files have stopped syncing across your devices because your Dropbox is full".   In reality, my Dropbox is empty. ...
Quota
Storage space
DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hi mainyl ,

 

Thanks for reaching out to us.

 

We truly appreciate your patience and want you to know that we’re aware of the issue you're experiencing.

 

We'll update you as soon as we have additional information on this we can share.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 months ago

Hi mainyl,

 

 

We have received information that this issue has been resolved; can you please confirm? 

 

If you need any further help, please reach out to us.

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