Forum Discussion

computerninja's avatar
computerninja
New member | Level 2
3 years ago

Lost my additional storage

Looks like I lost all the free/bonus storage I earned with promoting Dropbox when it first launch. I currently use 37GB. Dropbox tells me I only have 2GB of available storage. I am pretty sure I had ...
Account Settings
Referrals
Storage space
Joelr4's avatar
Joelr4
New member | Level 2
2 years ago

I referred a lot of people and had over 12 gb or space.  I started getting out of space messages and now my account says I only have 2 gb.  I have a free account with referral space.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Joelr4, thanks for reaching out to the Dropbox Community.

     

    Referral space is permanent and cannot be removed.

     

    Can you please go to the plan tab in your account settings, to see how much space you're using and how much you have available?

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