You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lunks's avatar
lunks
New member | Level 2
6 months ago

My Dropbox Business account shows a quota discrepancy and I'm not getting help.

  In May 2022, I moved my 60TB of important data to Dropbox, believing their promise of unlimited storage. This decision came after rumors that Google might end their unlimited storage optio...
dropbox business
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey lunks, I’m sorry to hear about your experience with this. 

 

As you’ve been in touch with our support team, I had a look into our system and found your ticket. 

 

I can see that our advanced team is working on your case, so I’ve also gone ahead and left them an internal note on your behalf to get back to you sooner. 

 

Feel free to ping me, if you need something else.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!