We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

mqiuchen96's avatar
mqiuchen96
Explorer | Level 4
3 years ago

Vault disappear after upgrading to the Dropbox for Business Standard plan

Hi, I upgrade my Dropbox plus plan to business standard ( in trial mode before I start to pay, just to try how is work) and I can't see the vault or the folder "vault". Is appear when I started to...
dropbox business
Dropbox Vault
  • Megan's avatar
    Megan
    3 years ago

    Hi mqiuchen96, thanks for posting here!

     

    That's correct, yes. 

     

    I hope this clarifies. 

mqiuchen96's avatar
mqiuchen96
Explorer | Level 4
Ok, if I downgrade is will appear the vault folder and the file, right ?
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi mqiuchen96, thanks for posting here!

 

That's correct, yes. 

 

I hope this clarifies. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!