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Forum Discussion

gkrupp56's avatar
gkrupp56
Helpful | Level 5
2 years ago

Why can't I add files to my free account?

I am well below my storage space, yet I can't upload anything; I get the message that I am out of storage space.  The details are as follows:  Using 0.01 GB of 2 GB space.   Can anyone tell me ...
  • gkrupp56's avatar
    gkrupp56
    2 years ago
    Hi, Jay. I tried uploading something I knew was very small, and it uploaded. Maybe the sender didn’t tell me how large the other file was, because I can’t see it because it won’t open in Dropbox. I’ll check with that person and come back to this community forum if I need further help. Thank you. In other words, maybe dropbox denied it because it knew it would go beyond my quota.

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