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karimkz's avatar
karimkz
New member | Level 2
2 years ago

Referral Bonus

Hey everyone! So I referred my friend a while ago. He directly created a dropbox account using my referral link and a downloaded the app (months later) on his computer. His PC did not previously have the dropbox application.

 

When I go to my settings and look at the bonuses I got from referrals, a "waiting to install" shows up next to his email. Any help?

Thanks!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    karimkz wrote:

    He directly created a dropbox account using my referral link and a downloaded the app (months later) on his computer.


    Was it the full Dropbox application, downloaded from the Dropbox site, or was it the Dropbox for S Mode app from the Microsoft store? It needs to be the full application from the Dropbox website. The app from any of the stores (Microsoft, Apple, Google, etc.) is a mobile app and doesn't qualify for referrals.

    • karimkz's avatar
      karimkz
      New member | Level 2

      It was the full dropbox application, downloaded from the dropbox site (while logged in to his account)

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey karimkz, sorry to hear you're having issues with this.

         

        May we reach out via email to have a further look internally? 

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