You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rach_Av's avatar
Rach_Av
Explorer | Level 3
3 years ago

Regular vs. Shared Files storage and how does Dropbox count them?

Hi all,  I'm on a business plan, and dropbox is currently telling me I have 134.4 GB of regular files, as well as X storage of shared files. What determines the file type? The company is also loo...
Dropbox Backup
dropbox business
Storage space
Rach_Av's avatar
Rach_Av
Explorer | Level 3

Hi Megan, 

There are folders in my shared section, but not my backup section. 

This is what the "Plan" section of my account settings looks like. I'm failing to understand what exactly is included in the "regular files" section of the storage, given that I have neither files in my personal folder nor backups. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Rach_Av, I hope you don’t mind me jumping in, too.

 

As mentioned above, the “regular files” showing on your Plan tab should include personal files on your account, that aren’t shared with anyone else. However, what you mention is a bit odd indeed.

 

Do you mind sending over a screenshot of your Backup page, as well, so that I can look into this further?

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