We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Ben S.31
2 years agoHelpful | Level 6
Selective Sync: How to see actual disk space used?
Hi There, Both Mac OS and Dropbox state 1.49TB is being used which is incorrect because 100's of gigabytes isn't being synced to the Mac. I need to understand the actual disk space Dropbox i...
- 2 years ago
For anyone else struggling with this, there's a preference in your account but you have to login to the website, it doesn't seem to be in the app (which creates a frustrating waste of time sorry!).
- Login to www.dropbox.com
- Click on your name icon (little circle with your initials)
- Choose settings
- Scroll to the last third of the page and look for 'Online-only files on Mac'
- Turn this ON
As noted in settings: 'This displays online-only file sizes in Mac Finder as zero bytes so you can easily review which files are taking up hard drive space.'
Hope that helps someone because endless searching found nothing - searching works if you use the correct search terms which of course, you don't know because you don't know what the feature is called!
Cheers, Ben
Ben S.31
Helpful | Level 6
For anyone else struggling with this, there's a preference in your account but you have to login to the website, it doesn't seem to be in the app (which creates a frustrating waste of time sorry!).
- Login to www.dropbox.com
- Click on your name icon (little circle with your initials)
- Choose settings
- Scroll to the last third of the page and look for 'Online-only files on Mac'
- Turn this ON
As noted in settings: 'This displays online-only file sizes in Mac Finder as zero bytes so you can easily review which files are taking up hard drive space.'
Hope that helps someone because endless searching found nothing - searching works if you use the correct search terms which of course, you don't know because you don't know what the feature is called!
Cheers, Ben
glennb10000
2 years agoNew member | Level 2
Login dropbox.com
click your picture at the top right
Click manage account
Scroll down to personal dropbox space
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!