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adnamay's avatar
adnamay
New member | Level 2
8 months ago

Shared files counting against personal storage limit

I have a free personal account with 2GB of space. I am also sharing files with someone who has a paid 1TB account. For some reason their files are counting against my limit and not allowing me to syn...
  • Rich's avatar
    8 months ago

    adnamay wrote:

     For some reason their files are counting against my limit and not allowing me to sync files any more.


    The shared files exist in your account as well, so they take up space. You're not accessing them directly in the other person's account.

     

    If you only need view and/or download access to the files, ask the owner to send you a shared link instead.

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