You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Q9999's avatar
Q9999
New member | Level 2
2 years ago

Where are the byte counts?

 

I'm new to Dropbox (or rather returning after 7 years).  I'm told I have maxed out my storage at 2 gigs.   I am trying to find out how I've done that, but the interface only lists a few files -- and those have no byte values.   How do I see EVERYTHING that DropBox has backed up for me and its byte count?

 

Thanks.

 

Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    There should be a file or folder on your account that is taking up the quota. By calculating the folder sizes, you'll be able to determine where the space is being taken up on your account.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Q9999, thanks for messaging the Community.

     

    You can find out the quota usage on the account by checking out this page.

     

    Additionally, if you need the size of files and folders, these steps would also help.

     

    If you need any further assistance, please let me know!

    • Q9999's avatar
      Q9999
      New member | Level 2
      2 years ago

      Thanks, Jay, but the page that you linked to only shows me the total gigs used, which I already know. I do not see files listed with individual sizes.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Did you try the steps in the second link I provided?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!