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huffie's avatar
huffie
Explorer | Level 3
8 months ago

Space used discrepancy after calculating the size of my files and folders

Hi all, based on my directories calculated size, it shouldn't exceed more than 31TB The usage under the name reported otherwise   There were also no backups usage   [Up...
Quota
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Welcome to our Community, huffie.

 

Would you mind sending us a screenshot of your space usage as shown in your plan page as well?

 

Thanks in advance.

huffie's avatar
huffie
Explorer | Level 3
8 months ago

Space usage as follow:

Thanks

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Thanks for that, huffie.

     

    What's your team space use, if you check your dashboard here?

    • huffie's avatar
      huffie
      Explorer | Level 3
      8 months ago

      @Hannah , kindly find the attached Team usage as requested for your reference

       

       

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Thanks, huffie.

         

        Can you please check one more thing?

         

        Do you have any shared folders that you don't need here?

         

        This page should show you shared folders that you never added to your account, or that you deleted.

         

        If you remove the ones you don't need (if any), do you see a difference in your used space?

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