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StudioduVerre's avatar
StudioduVerre
Explorer | Level 3
2 months ago

Storage disappeared after free trial

My account is using just over 5 GB and has been that way more or less for at least the past  5 years without any trouble. I'm not sure what my total capacity was but I had lots of space available. Si...
Dropbox Plus
Plans
Storage space
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey StudioduVerre, thanks for posting here! 

 

Upgrading, or downgrading your account wouldn't take away your referrals in any case.

 

Is it possible that you were using a deal or promo that has since expired? In any case, the best thing would be for you to remove some content in order to bring your account below the allocated space, see how you can earn more space or upgrade your account. 

 

I hope this clarifies! 

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