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Account is full even after everything is deleted and backup is off.
Recently Dropbox messed up with the storage quota report. Not to mention it always create a duplicate of my current folder when joining a team that's causing it to double up the size but even after I deleted the duplicate folder, I still cannot sync new files because the reported quota won't update at all and still says the account is full even though it's not. This is quite frustration.
New account, no files yet it says I ran out of storage?
Made a new account. no files or anything. And immediately it says I'm out of storage and need to pay to upgrade. Even though it still says (photo attached) I'm only using 0 out of 2 GB... Any idea what to do? How to get a human? I need this for work. What a kafkaesque experience it is to get customer service here, my god. Only PREMIUM members get customer service? I hate it here.
Family plan with more shared space !
Hi.... Is there any movement with regards to the ability to increase the Family Plan Storage Space. The Dropbox statement below hasn't changed for some considerable time - well over a year from memory. Thanks in advance Dropbox Family plan FAQs - Dropbox Help Can I buy more storage space? We’re working on a Family plan with more shared space, but an upgrade isn’t available yet. Individual Family members can free up space by deleting unused files and folders, or they can opt out of Dropbox Family and choose an individual plan that meets their needs.
Can I purchase 1 more TB for my Plus account to reach 4TB?
Good morning, I currently have a Dropbox Plus account. I've already included a 1TB add-on with this. Now it's starting to fill up as well, and I'd like to add an extra TB to a total of 4TB. I don't see the need to switch to a Professional account, where I have to pay directly for 3 users, while I don't use this. is there a way to extend my Plus account? Thanks in advance.Storage disappeared after free trial
My account is using just over 5 GB and has been that way more or less for at least the past 5 years without any trouble. I'm not sure what my total capacity was but I had lots of space available. Since I allowed the free trial of Dropbox Plus, and I didn't pay to continue it, my total storage has dropped down to 2 GB so I am 3 GB over. I did not change anything from my end but Dropbox has reduced my storage for no reason that I can see.
