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onnokramer's avatar
onnokramer
Helpful | Level 6
3 years ago

Storage space does not match the actual used space?

Storage space does not match the actual used space? I use dropbox already for a decade approximately and in general, I'm very happy with the free account. Mostly I share files with students (temp...
Storage space
  • onnokramer's avatar
    onnokramer
    3 years ago

    Dear all,

    DB is allowed on 3 devices. I saw on one of them a hidden file and after I deleted that the acount space matches

    So I solved it myself

    take care

    Onno Kramer

onnokramer's avatar
onnokramer
Helpful | Level 6
3 years ago
Thank you
Back-up feature never used
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi onnokramer, I hope you’re doing well! 

     

    Is it possible to send me a full screenshot of what you see on your Plan tab here?

    • onnokramer's avatar
      onnokramer
      Helpful | Level 6
      3 years ago

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        3 years ago

        onnokramer 

         

        That's a screenshot of your Dropbox application. Nancy is asking for a screenshot of the following page in your account.

         

        That page will show the true usage of your account.

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