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Forum Discussion

Q9999's avatar
Q9999
New member | Level 2
2 years ago

Where are the byte counts?

  I'm new to Dropbox (or rather returning after 7 years).  I'm told I have maxed out my storage at 2 gigs.   I am trying to find out how I've done that, but the interface only lists a few files -- ...
Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    There should be a file or folder on your account that is taking up the quota. By calculating the folder sizes, you'll be able to determine where the space is being taken up on your account.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Q9999, thanks for messaging the Community.

 

You can find out the quota usage on the account by checking out this page.

 

Additionally, if you need the size of files and folders, these steps would also help.

 

If you need any further assistance, please let me know!

  • Q9999's avatar
    Q9999
    New member | Level 2
    2 years ago

    Thanks, Jay, but the page that you linked to only shows me the total gigs used, which I already know. I do not see files listed with individual sizes.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Did you try the steps in the second link I provided?

      • Q9999's avatar
        Q9999
        New member | Level 2
        2 years ago

        No, sorry. I just tried the link.  I'll try the steps and let you know.

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