We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

NRich's avatar
NRich
New member | Level 2
4 months ago

Where are the files that are using up my storage space?

Hello,   My Dropbox account says I am over my storage limit; however, I don't see anything that's taking up the storage space. I previously had this account connected to a website with the Updraf...
Storage space
  • NRich's avatar
    NRich
    New member | Level 2
    4 months ago

    Thank you. Yup, says its full.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Thanks for the additional info, NRich! The Dropbox icon you should click on to access the “Sync and Backups” tab is the one located in your system tray (at the right bottom side of your screen, where your clock settings should be showing). 

       

      You can also check this Help Center article for more info.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!