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Forum Discussion

NRich's avatar
NRich
New member | Level 2
4 months ago

Where are the files that are using up my storage space?

Hello,   My Dropbox account says I am over my storage limit; however, I don't see anything that's taking up the storage space. I previously had this account connected to a website with the Updraf...
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey carolynpenn, thanks for reaching out to us.

 

You can see how much space you're using and what kind of files are taking up your space in your plan page here.

 

If it's not the shared files that you mentioned, is it possible that it's backup files that are using your space?

 

Let me know what you find.

carolynpenn's avatar
carolynpenn
New member | Level 2
2 months ago

Thank you so much. It is all backup files.  How do I get rid of that?  I don't see if on my usual screen and I have been dealing with this issue for months.

I don't need the backup.

Carolyn

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    No problem, Carolyn!

     

    Do you have access to the backed up device?

     

    You can disable the backup, by following these steps.

     

    I hope this helps!

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