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Forum Discussion

Scottez's avatar
Scottez
Explorer | Level 4
4 months ago

Why aren't I allowed to get more then 3TB of space on the Dropbox app?

Why aren't i allowed to get more then 3TB of space on the Dropbox app? It tells me to upgrade but keeps taking me to a page where i cant upgrade. Why?
Mobile
Storage space
Scottez's avatar
Scottez
Explorer | Level 4
Gotcha! Next question. If I got more space from the web version would it still go over to the app? Or I could only use that space from the web? (pc)
nicka12's avatar
nicka12
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Yes, if you had a subscription through the web and got more space you would have access to it from the app.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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